Job Description


Job Title:               Medical Assistant

Department:          NCMO and IC Clinical

Reports To:           Physician/Nurse Supervisor/Administrator

FLSA Status:         Non Exempt

Prepared By:         HR Manager         

Prepared Date:     08/25/2011

Approved By:        Administrator

Approved Date:    09/01/2011



Cares for and treats patients in an outpatient medical office, as directed and under the licensure of a Physician (M.D.), by performing the following duties.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


After a 90 day introductory period employee is required to utilize and manipulate Greenway applications in a fashion requested by the Administrator, Supervisor, and Partners to retain employment


Respond to tasks from Greenway’s Patient Portal


Responsible for lab operations under direction from Medical Director


Responsible for documenting CLIA required events


Maintenance of VFC stocks and supplies


Conducts specified laboratory tests as ordered by MD


Draw blood and track results for capillary or venous and draws under MD/RN direction for both internal and external laboratory work


Removal of sutures and staples


Perform sterile CVP dressing changes


Preparation and assisting of casting and splinting of injuries


Assist with any additional minor surgical procedures


Perform nasal suctioning


Stock exam room with supplies, including but not limited to paper towels, Kleenex, alcohol preps, forms, etc.


Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications


Prepares patient for and assists with examinations


Administers injections and medications, dresses wounds and incisions, interprets physician's instructions to patients, assists with emergency and minor surgery, and performs related tasks as directed


Maintain a friendly, respectful, and professional environment for all patient contacts 


Maintains records of vital statistics and other pertinent data of patient


Responsible for filling out order form on PEDSNET for supplies by Friday at 9:00am


Process orders and track inventory of all supplies and notify administrator of shortages


Verify incoming supplies and confirm invoice supply numbers match


Reconstitute Rocephin with Lidocaine


Administer immunizations including IM, subQ and oral administration with physician order


Buffers lidocaine with sodium bicarb for local anesthetic for use with minor surgical procedures


Instruct patient/parent with nebulizer/inhaler treatments and dispense nebulizer for home use


Monitor oxygen/suction setup and administer emergency drugs if ordered under the direction of a physician


Be respectful, courteous, and pleasant with staff, patients, and parents


Needs to be organized and prompt when dealing with insurers/report to Administrator on problems and issues


Process physician orders according to Pediatric Associates policies


Other duties as assigned by supervisor


QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



High School diploma or GED required.



Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization. Ability to document patient complaints, history and vitals in a clear, concise manner.



Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.



Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.



Typing test proficiency required and must attain 30 words per minute


PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to walk, reach with hands and arms, and talk or hear.  The employee frequently is required to stand and use hands to finger, handle, or feel.  The employee is occasionally required to sit.  The employee must regularly lift and/or move up to 25 pounds. 


WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.